Clinics & Centers of Excellence

The consultation ends. The next step still has to happen.

Rarus helps patients complete the next step after the consultation, and shows your clinic whether it happened. In Latin America, that step often depends on another department, another city or the patient alone.

Discuss your care pathway
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Where do clinics, centers of excellence and hospitals use Rarus Health?

Rarus starts with the handoff that clinics lose most often: from a diagnosis or genetic result to the doctor who can act on it.

After a diagnosis or a genetic result

Identify where patients drop out
The problem

A geneticist explains the result but does not treat the condition or prescribe the therapy. The treating physician may work in another department, clinic or city. The patient can leave with a diagnosis and no working path to care.

How Rarus Health helps

Rarus follows the handoff from the result to the right specialist or department. Care Managers help the patient complete the next non-clinical step and return the right context to the care team. Your clinic sees whether the handoff happened.

A good fit when
  • Genetic testing creates new diagnosed patients
  • The diagnosing clinician is not the treating clinician
  • Patients must move between departments or sites

Follow-up after a consultation

Identify where patients drop out
The problem

Patients leave with prescriptions, referrals, tests and next steps. Some never return. Others message doctors directly because nobody else holds the context.

How Rarus Health helps

Care Managers help patients navigate practical next steps between visits. Your clinical team receives a clear picture before the next interaction.

A good fit when
  • Doctors receive WhatsApp messages from patients
  • Administrative questions interrupt clinical staff
  • Patients miss follow-up after the consultation

Regional patient return

Identify where patients drop out
The problem

Patients travel from other regions for a specialist visit, then return home with referrals and questions. The clinic loses sight of whether the next step happened.

How Rarus Health helps

Rarus keeps the clinic present after the patient leaves the building. Care Managers work with patients over WhatsApp, and the AI handles routine check-ins.

A good fit when
  • Patients travel from other cities or regions
  • Follow-up depends on local providers
  • The clinic does not want to hire a coordination team

What you can start with

Put a Care Manager on the next step your patients are missing.

Start with one defined patient group and one continuity challenge. Rarus Health runs the service; your team agrees the scope and the escalation rules.

A woman leans on a table and looks at her smartphone.

  1. Choose a care gap

    Identify the step in the patient journey that needs support.

  2. Agree the program

    Define eligibility, responsibilities, consent and reporting.

  3. Launch with Rarus Health

    Rarus Health Care Managers deliver the agreed follow-up on WhatsApp. AI handles routine check-ins and reminders.

Rarus turns patient messages, documents and check-ins into care signals: what happened, what may need to happen next, what blocked it and who needs to know.

  • No new patient app.
  • No new software for your clinic.
  • No coordination team to hire.

Rarus supports navigation, follow-up and continuity. Clinical decisions stay with the care team.

Discuss a pilot